About onboarding
Learn about the different steps required to create an account with Equals Money.
How it works
To onboard a business or person, you need to provide us with their details using the /v2/onboarding endpoint. We'll then run these details through our Know Your Customer (KYC) process. As part of the onboarding workflow for personal accounts, a selfie-ID verification process may be required and enabled for your product. The implementation team will inform you before this feature is enabled. You will automatically receive a KycUpdate webhook after using the /v2/onboarding endpoint if this feature is enabled. The KycUpdate webhook will inform you of any required actions and provide an action URL when necessary. It will also sequentially inform you of the verification status, which could be PENDING, DECLINED, or COMPLETED. Once verification is complete, we'll activate the account and it'll be ready to use. We'll send you an AccountActivated webhook to confirm this. The webhook will include information such as your account ID and the account's settlement details.
info
We use the details you provide for risk and transaction monitoring, so it's important they're accurate. If you're unsure about anything, please contact your account manager.
The following diagram describes the different steps required to create an account with Equals Money. Click on the image to enlarge it.
